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Appointments:
In order to ensure that you obtain your desired appointments, we recommend scheduling your appointment as far in advance as possible to ensure availability. To accommodate your desired appointment a credit card is required at the time of booking to guarantee your reservation. We hold this information as part of our cancelation policies and only make necessary charges  to your account on the date of your scheduled service. Details of our cancelation policy are provided below.

*Please notify of any allergies or sensitivities to aromas or ingredients when you schedule your appointment.  

Cancellation Policies and Fees:
Your drip treatments are reserved especially for you. We value your business and ask that you respect the spa's scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance.

Any cancellations with less than 24 hours of notice are subject to a cancelation fee amounting to $60. Clients who miss their appointments without giving any prior notification will be charged. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. Additionally, many times our staff will be functioning in an "on call" status and can have travelled to the drip lounge specifically for your service. For these reasons we are obligated to compensate our staff for their time as well as make up for the lost revenue.

When you schedule your appointment with us, you are agreeing to these policies. All services require a credit card to guarantee a reservation so please have your credit card ready when booking. You will not be billed unless there is a cancellation or no show. Upon checkout, guests may choose their method of payment. 

Package Policies:

Please note that all packages and services purchased at AliveDrip are non-refundable. Once a package or service is purchased, it cannot be returned, exchanged, or refunded under any circumstances. However, you may gift any session from your package to a family member or friend. Packages never expire and are only redeemable at the location where they were purchased. We recommend discussing your needs and options with our team before making a purchase to ensure you select the best package or service for your requirements. By purchasing a package or service at AliveDrip, you acknowledge and agree to these terms.